Full-time Permanent Director Posted 10 Apr 2026 Overview Anytime Fitness has taken the Australian franchise sector by storm over the last 17 years and now spans a portfolio of over 600+ gyms and more than 720,000 members nationally, making it the largest gym network in the country. Our purpose is simple yet powerful: to inspire healthier lives. Our passionate team brings this mission to life every day by creating inclusive, welcoming fitness communities where people can thrive. Responsibilities Design, own and continuously improve the end‑to‑end operating model for the franchise network to enable scalable, consistent performance. Standardise and maintain all core operational systems, processes, SOPs and playbooks to reduce complexity and friction in day‑to‑day operations. Partner closely with the Franchise Performance team to identify operational friction, diagnose root causes and deliver scalable, practical solutions executable in clubs. Embed operational brand standards across the network by integrating them into systems, tools, training and operating frameworks to reduce variability. Own and lead the Club Refresh Program, ensuring delivery on time, to standard, with clear commercial outcomes and adherence to the agreed design manual. Own the network‑wide and Support Office technology ecosystem, ensuring systems are integrated, scalable, adopted and support the full member lifecycle. Lead major operational projects and network‑wide initiatives, ensuring clear ownership, structured rollout, stakeholder alignment and measurable outcomes. Partner cross‑functionally with Marketing, Finance, Legal & Compliance, Business Development, Franchise Performance and UK Central Operations to deliver seamless, efficient and scalable operations while driving a culture of simplicity, accountability and continuous improvement. Qualifications You are a senior operational leader with experience across franchise, central operations or multi‑site environments, with a passion for building systems and ways of working that enable consistent execution at scale. You bring a practical, outcomes‑focused mindset and understand how effective operational design drives efficiency, performance and profitability. Comfortable working across functions, you build alignment early and collaborate with stakeholders to deliver meaningful, measurable results. Technical Ability Significant experience in franchise operations, central operations, logistics or multi‑site environments. Proven capability designing scalable systems, processes, SOPs and operating models. Strong experience in technology enablement, systems integration and driving operational efficiency. Experience leading large‑scale projects and managing change initiatives. Strong understanding of franchise economics and unit‑level performance drivers. Demonstrated ability to influence multiple stakeholders and functions. Experience in fitness, retail, hospitality, or similar environments is highly desirable. Human Potential Systems Thinker: Sees the network as an interconnected system and designs solutions that work end‑to‑end. Execution Focused: Prioritises outcomes over activity and ensures initiatives land with real impact. Commercially Grounded: Understands how systems, processes and decisions translate into franchisee profitability. Adoption Driven: Measures success by adoption and usage rather than project delivery alone. Simple and Practical: Cuts through complexity to build solutions that are easy to execute in clubs. Collaborative and Influential: Works closely with Franchise Performance, UK Central Operations and cross‑functional teams to drive aligned outcomes. Disciplined and Structured: Creates clarity, accountability and consistency across systems and processes. Demonstrates a personal commitment to living the Anytime Fitness values and purpose to Inspire Healthier Lives. Perks Hybrid & flexible working environment with modern offices in Crows Nest Birthday leave to celebrate your special day Free gym membership & ClassPass credits Wellness perks: Two wellness leave days, annual wellness allowance, and a full calendar of wellness activities throughout the year Plus so much more...... At Anytime Fitness Australia, we’re proud to be an equal opportunity employer. We welcome applicants from all backgrounds and are committed to building a diverse, inclusive workplace where everyone feels valued and respected. #J-18808-Ljbffr