Overview Job Description of RAN RIC/NOC engineer in Sydney and Tasmania: Qualifications Diploma/Degree in Electrical / Computer science/ Electronic Engineering Australian Citizen with full work rights NV1 clearance desirable Minimum experience 5 years in a technical environment Computer literate (Excel, Word, Outlook) 2-3 years commercial experience in a Network Operations Centre, CSP/ISP environment preferred Knowledge of routers and switches Knowledge of layer data communications protocols Ability to verify that switches and routers as well as their configured network services and protocols operate as intended within a given network specification Must have the ability to trouble shoot network problems effectively in a network operations environment Ability to log and troubleshoot core signalling (HLR, HSS), SIM authentication, Call Flow, Trace a fault from Customer Equipment to Core etc. Manage the provisioning/deprovisioning of SIMs L1, L2 and L3 experience with Nokia preferred. Private LTE experience will be an add-on Good understanding of Nokia Digital Automation Cloud (NDAC) Dashboard and Helpdesk Portal preferred Will be flexible to work from 8 to 12 hours (shifts) during weekdays Be able to solve technical problems identified in the network Maintain a broad knowledge of all products, services and NOC procedures Be able to support the network on a high technical level Strong interpersonal communication skills, verbal and written Excellent organizational, multi-tasking, prioritizing and teamwork skills Ability to work independently with little supervision Responsibilities Be part of the group for resolving Private 4G/5G requests / issues Be Responsible for L2 and L3 activities and Managing resolution and co-ordination between Field Onshore Engineer, Customer Service Operations team and the Vendor (Nokia) Thorough understanding of Incident and Problem Management, Change and Configuration Management and Service Level Management Be able to solve technical problems identified in the network #J-18808-Ljbffr