We are excited to be recruiting for a Retail Operations Executive, you will be responsible for overseeing the day-to-day operations of our retail stores, ensuring that they run smoothly and efficiently. You will work closely with store managers and staff to implement strategies that enhance customer satisfaction, drive sales, and optimize operational processes.Key Responsibilities:Manage and support retail store operations to ensure high standards of customer service and operational efficiency.Develop and implement operational policies and procedures to improve store performance.Monitor inventory levels and coordinate with supply chain teams to ensure timely replenishment of stock.Collaborate with marketing and merchandising teams to execute promotional campaigns and product launches.Train and mentor store managers and staff to enhance their skills and performance.Ensure compliance with company policies, health and safety regulations, and industry standards.Qualifications:Bachelor's degree in Business Administration, Retail Management, or a related field.Proven experience in retail operations management, preferably in a supervisory or executive role.Strong leadership and interpersonal skills with the ability to motivate and manage teams.Excellent analytical and problem-solving abilities.Proficiency in retail management software and Microsoft Office Suite.Exceptional communication and organizational skills.Ability to work in a fast-paced and dynamic environment.DescriptionGLOBAL AND NORTH AMERICAN EDUCATION PARTNERSHIPRepresent the Canadian market on all Global Education lead/director's callsPrimary liaison between the Canadian and the Global & North American Education TeamsCascade & localize all key seasonal educational documents/presentations from the Global Education team and cascade all relevant information to the FETM's and internal teamLOCAL EDUCATION AND FETM PARTNERSHIPResponsible for the localization of all educational collateral/assets provided by Global team for the Canadian market, to ensure that all created and curated content is regionally relevant and meaningfulProduce seasonal educational tools and collateral with third party vendorsCollaborate with branded FETM's on all education requests and needs, primary contact between FETMs and Marketing TeamDIGITAL/E⁃LEARNING PLATFORM MANAGEMENTSupport and execute all aspects of the digital learning journey/ELX internal digital education platform and functionality, including content, translation, uploads into Articulate, maintenance and optimizationsProduce, project manage and provide all educational content for key retailer e⁃learning platformsResponsible for translations needed for all educational materials (print/digital)Responsible for ensuring all digital educational tools (virtual try on, skin analysis) are up⁃to⁃date and optimized for local Canadian teams/consumers needsEVENTINGSupport seasonal event concepts, activations and objectives to align with brand prioritiesBuild and maintain seasonal events by retailer, focused on brand pillars, specific retailer needs and driving a strong ROISource, order and coordinate collateral elements for on time delivery to support event needsSupport the execution of all Global Pro Artist MasterclassesSupport the execution of all Sephora brand activations: submit pitch, create assets/collateral, communicate to field, send TOA's/GWPSMaintain competitive analysis to ensure brand elevation in marketBUDGETSupport monthly budget reconciliation: contributing to monthly review with financeQualificationsUndergraduate degree required.3⁃5 years relevant work experience in the cosmetic industry.Must be an excellent team player with the ability to build, foster and nurture relationships with members of the North America Marketing team and cross⁃functional teams.Must be highly organized and detail⁃oriented, with a strong ability to manage multiple projects simultaneously with unprompted follow⁃through.Digital and social media skills.Excellent written and oral communications.What we offer:In return we offer the opportunity to work with a fun supportive team and great benefits including product discounts. We offer flexible working arrangements, development opportunities and the chance to be part of a global organisation which truly believes our people are our greatest asset.We offer a wide range of benefits including personal and professional development, a generous product allocation, an inclusive paid parental leave program, a bonus scheme linked to your individual contributions as well as the financial performance for the company, wellness programs and workplace flexibility.We are an equal opportunity employer. It is Company's policy not to discriminate against any employee or applicant for employment on the basis of race, color, creed, religion, national origin, ancestry, citizenship status, age, sex or gender (including pregnancy, childbirth and related medical conditions), gender identity or gender expression (including transgender status), sexual orientation, marital status, military service and veteran status, physical or mental disability, protected medical condition as defined by applicable state or local law, genetic information, or any other characteristic protected by applicable federal, state, or local laws and ordinances. The Company will endeavor to provide reasonable accommodation consistent with the law to otherwise qualified employees and prospective employees with disabilities and to employees and prospective employees with needs related to their religious observance or practices. Should you wish to apply for this position or any other position with the Company, and you believe you require assistance to complete an application or participate in an interview, please contact #J-18808-Ljbffr