GEHO® Account Manager – Product Specialist – East Location: Sydney / Somersby / Brisbane Work Arrangement: Hybrid What you’ll do Customer Relationship Management : Develop, maintain, and maximize relationships with customers of GEHO® industry pumps across the East territory including Australia, PNG, and New Zealand. Daily engagement to ensure customer satisfaction and loyalty. Success means strong, long‑term partnerships and increased market share. Supply Agreement Management : Initiate, manage, and maintain supply agreements in the region, assisting the End User Sales Division with implementation to ensure smooth operations and customer fulfillment. Technical Support and Training : Provide up‑to‑date technical information and recommendations to clients, supported by the WMNL Technical Support Specialists team. Promote technical training within the customer base to enhance product knowledge and usage. Business Development : Identify and promote new business opportunities including profitable upgrades. Track prospects, gather market intelligence, and monitor competitor activity to drive growth. Product Trials and Upgrades : Collaborate with the Optimization Team to implement product trials and upgrades aimed at improving Total Ownership Cost (TOC) and pump wear life. Forecasting and Reporting : Assist in aftermarket sales budget composition, forecast spare parts usage, participate in SIOP planning, and develop weekly performance reports including site visit documentation. Inventory and Stock Management : Monitor and recommend stock levels in Australia to meet market demand efficiently. Service Proposition Promotion : Advocate for service offerings throughout the customer base and manage Non‑Conformance Reports (NCRs) within allocated customers. Hands‑on Support : Support GEHO commissioning activities and service teams as needed, demonstrating a practical approach. Training and Knowledge Sharing : Attend training sessions including those at Weir facilities in the Netherlands and share learnings with internal teams and customers regularly. Travel Requirements : Frequent travel within the region and beyond is required to maintain customer relationships and support business activities. Safety First : Demonstrate 100% commitment to our zero harm behaviors in support of our drive towards developing a world‑class safety culture. What you’ll bring Must‑haves Mechanical background in engineering or as a mechanical/electrical fitter. Experience with SAP or similar ERP systems. Strong written and oral communication skills with the ability to engage diverse audiences. Proven problem‑solving skills with the ability to think creatively and apply practical solutions. Nice‑to‑haves Experience in the mining or industrial pump sectors. Knowledge of statistical and mathematical concepts relevant to product performance and forecasting. Previous experience in customer‑facing technical roles. Ability to work collaboratively within cross‑functional teams and across regions. Benefits Competitive pay Career development and learning support Access to global inclusion networks Regional and team‑specific benefits Sharebuilder scheme Wellness support for you and your family Collaboration with global teams Study support #J-18808-Ljbffr