Position Description The National Account Manager is responsible for driving revenue growth across assigned national accounts, delivering on sales targets, managing pricing and promotions, and executing Joint Business Plans. The role ensures accurate forecasting, product availability, and strong in-market execution through cross-functional collaboration with Supply Chain, Marketing, and Sales. It also drives targeted campaigns, supports new product success and underperforming range improvement, maintains key customer relationships, and upholds professional, compliant business practices. Roles & Responsibilities Key Accounts Deliver monthly and annual revenue growth targets for assigned National Accounts. Identify and develop new opportunities within assigned NAs. Manage NA pricing strategy and promotional pricing periods. Work in alignment with Supply Chain/Operations teams to ensure availability of supply to meet demand requirements for assigned National Accounts. Update Master Business Plans weekly, monthly, and quarterly to ensure accurate revenue forecasts. Build and maintain Joint Business Strategy Plans for assigned National Accounts, including Promotional Activity Planners. Manage quarterly business reviews with assigned National Accounts. Conduct monthly reviews of individual state/territory results by key account group and store to ensure strategies are implemented at ground level. Support the field sales team in driving effective QBRs with key groups within dedicated National Accounts. Be responsible for developing relationships across all levels of business partners. Marketing and Product Build campaigns for National Account promotional periods and events to maximise revenue growth opportunities and deliver NPD success. Work closely with the marketing team to deliver tailored campaigns that achieve sell-through targets. Assist in new product planning and provide market intelligence to support R&D product development. Review product sales and implement strategies to drive growth in underperforming products or ranges. Communicate marketing assets for NPS and promotional campaigns to maximise digital growth opportunities. General Organisational Duties Understand and maintain confidentiality relating to all business activities, particularly financial and customer/supplier information. Be accountable for your movements. Maintain appropriate protocols when interacting with staff, customers, and suppliers. Cultivate relationships with vendors and partners. Skills & Experience Proven track record with a minimum of 5 years in the Hardware / Retail channels. Driven transformation, change management, and demonstrated ability to scale processes. A strategic mindset and able to balance short-term needs with longer-term vision. Strength in analytical and strategic thinking with a passion for data. Excellent communication and interpersonal abilities – can work at all levels of the organisation. Ability to lead a team - developing, coaching and mentoring fellow team members. Ability to hold a team accountable to execute against quality standards. Lead by example and be a role model to the wider organisation. Strong communication, coaching and feedback skills. #J-18808-Ljbffr