The Practice Improvement Specialist will provide urgent, high-impact strategic and operational support to the NDIS and Community Aged Care team by uplifting practice to enable consistent, compliant, and high-quality service delivery. The role will focus on the growth of the NDIS and Community Aged Care businesses and embedding "business as usual" practice governance and compliance capability. This work is required at pace to support the portfolio through multiple concurrent pressures, including growth of the services, service uplift requirements, and broader compliance and risk priorities. Benefits 14 weeks paid parental leave or 3 weeks partner leave + super contributions. Save on rent, mortgage, or bills with Salary Packaging (Maxxia) — up to $611 per fortnight. Up to 40% off school fees at our Newcastle Anglican Schools Access to over 300 gyms with Fitness Passport Free Employee Assistance Program for you and your family. Real opportunities for advancement within our organisation. We support flexible work arrangements to suit your lifestyle – talk to us about what you need. Qualifications Previous experience working in a high level role within the Community Aged Care sector. Demonstrated experience designing and implementing practice governance / compliance frameworks within Community Aged Care environments. Proven ability to produce high-quality policies, procedures, and practice tools that are implementable and evidence ready. Strong change delivery capability—can work at pace, manage ambiguity, and deliver practical outputs while engaging stakeholders. Excellent written communication skills (clear, structured, audit-ready documentation). We provide a culturally safe environment for Aboriginal and Torres Strait Islander peoples and welcome all applications. You must have the right to live and work in Australia. 5 May 2026NewcastleNew South Wales, Australia #J-18808-Ljbffr