Company overview At atWork Australia, we connect people and business so both can thrive. Since 2003, we have supported people living with disability, injury, health condition, or those needing additional support to find meaningful and sustainable employment. We believe work has the power to transform lives and are passionate about helping people realise their potential. Job Description Senior Manager, Performance – a critical leadership role responsible for driving performance oversight and continuous improvement across employment services programs. You will ensure contractual outcomes are achieved, strengthen operational delivery, and enable data‑driven decision making across the business. Lead the development and execution of performance frameworks aligned to organisational strategy. Analyse performance data to identify trends, risks and opportunities, translating insights into action. Lead national and local performance improvement initiatives to enhance service delivery outcomes. Partner with operational leaders to uplift capability, manage underperformance, and embed a culture of continuous improvement. Qualifications To be successful in this role, you will bring: Senior leadership experience in performance management within employment services or similar outcome‑based environments. Proven ability to design and deliver data‑driven performance frameworks that improve contract outcomes. Strong analytical capability with experience interpreting complex datasets and generating actionable insights. Demonstrated success managing multi‑site performance, including turning around underperformance. Deep understanding of contracts, KPIs and compliance frameworks. Additional Information Benefits include: 12 weeks paid parental leave. Leadership development & career pathways across MedHealth. Quarterly social events & recognition programmes. Wellbeing initiatives & Employee Assistance Programme (EAP). Fitness Pass. Salary packaging & the ability to purchase additional leave. All tools and tech to support you. You are welcome here. Our fast‑growing team of more than 4,000 people across Australia values a wide array of life experiences, skills and ways of thinking, and we welcome diversity in all its forms. Equal Opportunity Employer We are an Equal Opportunity Employer, proudly welcoming people with disability including mental health conditions, people from diverse cultural and linguistic backgrounds, people from the LGBTQI community, veterans, carers and Indigenous Australians. We can adjust our recruitment process to support accessibility needs. #J-18808-Ljbffr