About the role We are seeking an experienced RTO administration officer to join our team on a 12 month maternity leave contract. Responsibilities Support students through all stages of their training from enquiries/enrolments to completion. Take enquiries from potential students and referral agencies. Process enrolments, enrolment amendments, and completions. Qualifications Minimum of two years working in an administration and customer service role, preferably within the RTO or training sector. Experience using Student and Learning Management Systems. Positive can‑do attitude, willingness to grow and expand. Pro‑active approach to problem‑solving and streamlining processes. Exceptional interpersonal and communication skills. Sound understanding of Microsoft Office suite. Eligible to work in Australia and current Blue Card required. Diversity and inclusion We are proud to hold the Workplace Gender Equality Agency (WGEA) Employer of Choice Citation and be a recognised Disability Confident Company. We value diversity – in the backgrounds, ideas, work styles and perspectives of our team. We strongly encourage people with disability, Aboriginal & Torres Strait Islander people, mature aged workers and people from culturally and linguistically diverse backgrounds to apply. We adhere to the National Principles for Child Safety and require all team members to be committed to child safety and well‑being. #J-18808-Ljbffr