Job Title JR- Telstra Retail: Customer Service & Sales Consultant Job Summary As a Retail Sales Consultant, you are passionate about delighting Telstra’s customers through outstanding customer service. You achieve this by providing an exceptional in‑store customer journey, and through your collaborative approach you empower customers by identifying the products and services they need to transform their telecommunications experience. Responsibilities We are looking for talent to join our team in‑store. A Telstra Retail Consultant is a multi‑faceted role. The responsibilities include: Build connection with a variety of new and existing customers. Develop customised solutions for customers quickly. Reach and exceed sales targets and KPIs. Learn and grow within the role (and beyond!). Provide a positive and resilient approach to customer service in a busy environment. Have experience in a customer‑facing role. Qualifications The ability to easily build a connection with a variety of new and existing customers and an appetite to quickly develop customised solutions for customers are key. Additional desired skills include drive to reach and exceed sales targets, hunger to learn, positive approach to customer service, and experience in a customer‑facing role. Benefits 30% off Telstra services Exclusive discounts and offers across 240 brands and partners Flexible, inclusive approach to parental leave Unlimited access to 17,000 learning programmes Monthly performance rewards and recognition programmes Employment Information Employment type: Permanent Closing date: 30 June 2026 Locations include: Airport West, Altona, Gate Box Hill, Broadmeadows, Brunswick, Camberwell, Caroline Springs, Chadstone, Chirnside Park, Cranbourne, Dandenong, Doncaster, Eastland, Epping, Fountain Gate, Frankston, Greensborough, Hastings, Highpoint, Karingal, Knox, Malvern, Melbourne, Discovery Melbourne, Emporium, Melton, Mornington, Northland, Pakenham, Parkmore, Plenty Valley, Point Cook, Port Melbourne, Rosebud, Southland, Waverley Gardens, Watergardens, Werribee. EEO Statement We actively seek individuals from various backgrounds, ethnicities, genders, and abilities. We have zero tolerance for harassment of any kind and prioritise creating a workplace culture where everyone is safe and can thrive. #J-18808-Ljbffr