Administration Officer – Permanent, Full Time (35 hours/week). Location: Blacktown, NSW. Salary: Attractive Salary + Super + Salary Packaging. Overview Mission Australia is seeking a proactive and highly organised Administration Officer to provide essential administrative support to our customer experience team. Key Responsibilities Providing high-level administrative support. Managing records, databases, filing systems, and archiving processes. Handling housing inboxes, tenant enquiries and feedback with professionalism and discretion. Coordinating meetings, agendas, minutes, room bookings and catering. Preparing bulk correspondence for tenant communication. Supporting the customer hub and rent review teams with reports and documentation. Supporting financial administration, reimbursements and invoicing. Organising travel bookings and fleet vehicle servicing. Maintaining office supplies, assets and inventory systems. Supporting compliance with organisational policies and procedures. Requirements Relevant qualification and/or demonstrated experience in administration support. Strong organisational and time-management skills. Experience in community services and/or social housing. Excellent written and verbal communication abilities. High attention to detail and confidentiality. Ability to work effectively in a busy and complex environment. Strong interpersonal skills and ability to build relationships. Confidence using Microsoft Office Suite, including Word, Excel and PowerPoint. Ability to work independently and as part of a team. Before starting work, you will need to undertake a national police history check, qualifications, referee checks and WWCC. Benefits Not-for-profit salary packaging, reducing your tax (details via AccessPay). Free external, confidential counselling and access to chaplaincy support. Volunteering opportunities. Opportunity to purchase additional annual leave. Extra leave including Mission Australia Thank You Day & Work Anniversary Day off. Equal Opportunity We actively support and encourage people of all backgrounds; gender, age, ethnicity, race, cultural background, disability, religion and sexual orientation to submit an application and aim to ensure that the recruitment and employee experience is as accessible and inclusive as possible. We strongly encourage applications from people who identify as Aboriginal or Torres Strait Islander. #J-18808-Ljbffr