Care Connects Us At Hyatt, we believe in making people feel at home wherever they are in the world. We turn jobs into careers, encounters into experiences, and trips into journeys. Organization – Park Hyatt Melbourne Located in the heart of the city, Park Hyatt Melbourne offers sophisticated luxury and exceptional personalized service. With beautifully appointed rooms, extensive event spaces, curated experiences, fine arts, dining and wellness, we create unforgettable experiences for our guests. Benefits of working with us Leading global hotel brand with career advancement opportunities Complimentary and discounted accommodation at more than 1000 Hyatt properties worldwide for you and your loved ones. Complimentary duty meals whilst on shift Discounted food & beverage and park club health & day spa treatments Discounted onsite car parking Employee assistance program – benefit from free, immediate and confidential support for any work, health or life concern Generous paid time off and holiday policies including paid parental leave and wellbeing leave 10% discount with NIB Health insurance About The Role As the Team Leader for In Room Dining, you will be responsible for assisting with the efficient supervision of the department. Working in a small team, you will support the Assistant Manager in managing the day‑to‑day operations as well as supporting the team to achieve maximum guest satisfaction and budgeted profit. Responsibilities Conducting pre‑shift briefings Provide leadership to a diverse team Deliver and present In Room dining and amenities to guest rooms in a timely manner Provide personalized service to all guests Assist with creating and communicating the rosters and delegation of tasks and responsibilities Provide training and onboarding support for new associates within the department Liaise with all necessary departments to ensure the productivity of the outlet is successful in its daily operations Opening and closing the outlet as required Qualifications Previous supervisory / managerial experience in a similar role or fast‑paced environment would be advantageous A current Victorian Responsible Service of Alcohol (RSA) certificate People management and interpersonal skills along with strong communication skills The flexibility to work on a rotating roster, including evenings, weekends and public holidays #J-18808-Ljbffr