Employer: Chiro Care Mattresses Pty Ltd Location: THOMASTOWN VIC 3074 Salary range: $75000-$85000 Type: Full-time position Duration: At least 3 years Our client, Chiro Care Mattresses Pty Ltd, is a well-established business specialising in mattresses, bedding products, and customer care solutions. The business is currently seeking a skilled and motivated Office Manager to join and support its growing operations. Roles and Responsibilities: • Planning, development, and review of office administration procedures and overall business operations. • Coordinating day-to-day office activities, setting work priorities, and ensuring efficient administrative and operational processes across the business. • Allocating work tasks, monitoring staff performance, and assisting management in maintaining productivity and customer service standards. • Managing office records, customer files, accounts, invoices, payroll records, inventory records, and other administrative documentation. • Liaising with suppliers, customers, service providers, accountants, and other professionals to support smooth business operations and facilitate resolution of operational issues. • Coordinating office resources including equipment, stock, showroom supplies, and workplace materials to maintain efficient office and business operations. • Assisting management with recruitment support, staff coordination, onboarding, training arrangements, leave records, payroll administration, and supervision of administrative activities. • Monitoring office expenditure, maintaining business records, and assisting management with preparation of reports, correspondence, and operational documentation. • Ensuring office operations comply with company policies, workplace procedures, occupational health and safety requirements, and relevant business regulations. • Supporting the Director in the overall administration, coordination, and continuous improvement of business operations and office services. • Assisting in maintaining effective communication between management, staff, suppliers, and customers to support efficient workflow and business performance. • Ensuring office equipment, computer systems, and administrative resources are properly always maintained and operational. Requirements: • Diploma or higher qualification in Business, Management, Administration, or a related field, or relevant industry experience. • At least 1 year of relevant full-time work experience. • Strong organisational and time management skills. • Good communication and customer service abilities. • Ability to manage multiple tasks and work under pressure. • Competent computer skills including Microsoft Office and general office systems. • Attention to detail and ability to maintain accurate records and documentation. • Ability to work independently and as part of a team.