The Sales Excellence Manager for the client's Elevate Scale business translates the organization's commercial strategy into actionable regional execution, driving operational excellence across Education & Nonprofit. In SMB, the role works through partners, marketing, and sales leaders to drive business outcomes. A primary measure of success is enabling the regional SMB sales leader to understand the business deeply and make informed decisions on investments, resourcing and priorities. Accountabilities Strategic business insight & decision support – serve as a trusted advisor to the regional SMB sales leader by providing data-driven insights so they can make decisions on investments, resource allocation and priorities. SMB segment revenue and growth outcomes – oversee overall segment performance, driving partner-led revenue, cloud consumption and customer acquisition across Education and Nonprofit Rhythm-of-Business (ROB) & IAR governance – establish and run the regional Elevate SMB ROB (weekly/monthly/quarterly cadence) and manage monthly IARs that review business health and forecast by industry, OU and solution area. Partner business integration – embed partner-led sales motions into core operations based on data insights, ensuring CSP channel growth, partner renewals and co-sell execution are part of the SMB growth strategy. Strategic planning representation – represent the SMB Elevate segment in fiscal year planning, advising on segmentation, coverage model, blueprint decisions and quota setting based on local business signals. Priorities Enable leadership decision making – deliver actionable business intelligence emphasizing metrics like NPSA growth, partner attach rates, CSP renewal and recapture rates, Reach/Frequency/Yield (RFY), partner contribution and marketing-sourced demand. Run the business with operational excellence – maintain a disciplined ROB and IAR process to keep the Microsoft Elevate sale business on track and drive continuous improvement. Drive partner ecosystem success – increase CSP channel performance and partner attach by tracking RFY metrics, improving partner renewal execution and aligning marketing campaigns to partner growth. Shift toward leading indicators – transform reporting culture by focusing on leading indicators like renewal schedules, RFY metrics and partner readiness rather than lagging revenue alone. Execute sales transformation & efficiency – land updated strategies such as renewal execution, EA-to-CSP acceleration and territory planning with partners, enabling simplified ROB structure. Support agile planning engagement – ensure the SMB business is represented in planning using data signals such as growth propensity, wallet share and cost to serve; this helps align strategy, resources and incentives. Activities Business review leadership & IAR preparation – orchestrate all critical ROB meetings, prepare and lead monthly IARs with a data-driven storyline covering NPSA, RFY, CSP performance and partner analysis. Each section is grounded on results and focuses on key issues and partner actions. Performance analysis, metrics & reporting – continuously monitor and analyze metrics that matter (NPSA, CSP renewals, RFY, partner attach, marketing-sourced demand), producing SMB scorecards and commentary. Partner business activities – analyze partner performance and work with PDMs, PSS and marketing to drive co-sell execution, renewals and partner-led demand; track CSP renewal execution and deliver insights to resellers and distributors to improve reach, frequency and yield. Business planning & strategy – contribute to fiscal year planning, provide market intelligence and influence decisions on segmentation and coverage, ensuring that the SMB segment is well represented and aligned with growth signals. Cross-functional collaboration – collaborate closely with marketing, finance, BSO and partner teams; share best practices across OUs and support community calls to drive consistency and execution quality. Benefits One of Ireland’s Top 12 Tech Companies to Watch (According to The Irish Times) Casual environment, surrounded by incredibly intelligent and motivated co-workers, and a performance-driven culture Flexible Schedule Opportunity for growth Great location, great people, exciting projects, and tons of fun Opportunity to work Remote in Ireland Affirma is an Equal Opportunity Employer and does not make employment decisions or otherwise discriminate based on race, creed, colour, national origin, sex, military status, sexual orientation, or the presence of any sensory, mental, or physical disability, genetic information, or any other category protected by law. #J-18808-Ljbffr