We are seeking a highly organised and proactive Operations Officer to provide operational and administrative support within a fast‑paced service delivery environment. This role is ideal for an experienced administrator who enjoys coordinating multiple priorities, building strong stakeholder relationships, and contributing to the efficient delivery of business operations. Working as part of a collaborative team, you will support a range of operational functions, provide high‑quality administrative assistance, and help ensure services are delivered effectively and efficiently. The successful candidate will be a confident communicator with strong attention to detail, sound judgement, and the ability to work independently while managing competing priorities. Key Responsibilities Coordinate and manage end‑to‑end travel arrangements, including complex and remote travel bookings. Provide administrative and operational support across a broad range of business functions. Monitor and manage shared correspondence channels, ensuring enquiries and work items are actioned within agreed service standards. Maintain organisational charts, distribution lists, templates, records and business documentation. Support leaders and teams through research, analysis, reporting and project coordination activities. Build and maintain effective working relationships with internal and external stakeholders. Identify opportunities to improve processes, systems and operational efficiency. Exercise sound judgement and make decisions within established policies and procedures. Contribute to a positive team environment focused on achieving high‑quality outcomes and customer service standards. Assist with planning, coordination and administration of operational activities and business initiatives. About You Previous experience in administration, operations support or business support roles. Strong organisational skills with the ability to manage multiple tasks and deadlines. Excellent written and verbal communication skills. The ability to build positive relationships with a diverse range of stakeholders. Strong attention to detail and commitment to accuracy. Well‑developed problem‑solving skills and the ability to identify practical solutions. Experience analysing information and preparing reports or documentation. A proactive approach with the ability to work independently and as part of a team. Adaptability and flexibility in responding to changing priorities. A customer‑focused mindset with a commitment to delivering high‑quality service. What You’ll Bring You are a motivated and dependable professional who enjoys supporting business operations and helping teams succeed. You take pride in delivering quality work, communicating effectively, and contributing to continuous improvement initiatives while maintaining a high level of professionalism and accountability. Positions are available in Brisbane CBD and Mt Gravatt across full‑time business hours, offering $43.82 per hour + super. Applicants are required to hold Australian citizenship at the time of application. DFP welcomes applications from Aboriginal and Torres Strait Islander people, people with diverse cultural and linguistic backgrounds, and people with disability. DFP will provide reasonable adjustments for individuals with disability throughout the recruitment process. If you identify as a person with disability and require adjustments to the application, recruitment, selection and/or assessment process, please advise via email, phone or text so we can keep in touch and meet your accessibility needs. #J-18808-Ljbffr