This is a hands-on, in-store leadership role. Your full 38 hours per week are rostered on the floor — rolling, baking and preparing Cinnabon scrolls (all sizes), training and supporting your team, and overseeing the day‑to‑day running of the store. You'll lead by example: on the tools alongside your team during every shift. Full training is provided on‑site, including all baking and product preparation, so prior pastry experience is a plus but absolutely not essential. What we're really looking for is someone who loves being busy, leads by doing, and takes pride in producing a beautiful product every time. Key Responsibilities Rostered on the floor 38 hours per week — rolling, baking and preparing Cinnabon scrolls in all sizes Train, coach and support staff in all production and service tasks Build and manage staff rosters, ensuring optimal coverage across peak trade and weekends Oversee daily store operations across opening, trading and closing Drive performance against KPIs — sales, labour, wastage, food safety and customer satisfaction Maintain product quality and presentation in line with Cinnabon brand standards Manage stock ordering, inventory and supplier relationships Ensure full compliance with food safety, WHS and franchise operating standards Handle cash management, banking and end‑of‑day reporting Partner with head office on reporting, payroll inputs and operational initiatives About You Comfortable being on the tools full-time — this is a hands‑on production and service role Previous experience leading a team in retail, hospitality, bakery or QSR Confident with rostering, KPIs and day‑to‑day store operations What We Offer Full on‑site training in all aspects of Cinnabon operations and baking Genuine career pathway within a growing franchise group (Boxx Brands) Supportive head‑office team and clear operational systems Immediate start for the right person Salary will be negotiated and commensurate with your skills and experience #J-18808-Ljbffr