Key Responsibilities Own and maintain the McDonald's 1–3 year global account growth plan, ensuring alignment with Coates' broader three‑year vision and measurable targets across markets and solutions. Report on progress against the growth plan, escalating required changes and ensuring leadership and BD governance have accurate, timely visibility of strategic performance. Represent the McDonald's global account at BD governance forums, ensuring strategic priorities are visible and pipeline opportunities are actively progressed. Global Strategy Execution & Market Embedding Drive the translation of the global growth strategy into market‑level plans, working with regional account teams to ensure local execution reflects global strategic intent and priorities. Develop and maintain a global operating framework for market account teams, providing consistent tools, guidance and strategic context that enables markets to operate efficiently and in alignment with the global plan. Establish clear accountability with market teams for execution against agreed strategic milestones, tracking progress and actively managing dependencies and misalignments across markets. Market Intelligence & Global Scalability Manage customer intelligence processes and facilitate regular Risks & Opportunities (R&O) sessions globally, synthesising market‑level insights into actionable strategic inputs. Assess local and market‑specific growth opportunities for potential global applicability, developing a structured view of which initiatives have the scale, commercial viability and client appetite for global adoption. Feed validated market intelligence and scalability assessments back into the global growth strategy, ensuring the plan evolves in response to real market signals rather than assumptions. Cross‑functional Alignment & Commercial Development Collaborate with the McDonald's Product Roadmap Manager to ensure the product roadmap supports and enables growth plan objectives, and to inform business development plans based on GTM readiness. Partner with the Account Director to align current execution with future plans, determine strategic direction and ensure commercial opportunities identified through strategy work are progressed into the pipeline. Monitor the competitive landscape to identify threats and opportunities relevant to the account, informing strategic positioning and commercial decision‑making. Qualifications and Experience Minimum 5–8 years' experience in strategy, business development or commercial planning roles, with demonstrated progression to a senior individual contributor or manager level. Proven experience developing and executing multi‑year commercial or account growth strategies within complex, global enterprise environments. Strong background in market intelligence, opportunity analysis and risk and opportunity management — with experience translating insights into actionable strategic plans. Demonstrated ability to work across global and regional teams, driving alignment and accountability against a shared strategic direction. Experience collaborating with product or technology teams to inform go‑to‑market planning and business development pipeline. Track record of identifying and converting growth opportunities within existing enterprise accounts or market segments. Experience working within or alongside large‑scale technology deployment or managed services environments (highly desirable). Familiarity with the QSR industry, digital merchandising or global franchise operating models (highly desirable). Experience operating within a global account or market framework, understanding how global strategy translates into diverse local operating contexts (desirable). Benefits Annual market‑competitive bonus program. Thrive Program: flexible work options, dedicated time for health and wellbeing, Global Wellness paid day off, and Give Back Day. Coates Group is an Equal Opportunity Employer and does not discriminate on the basis of race, color, creed, national or ethnic origin, gender, religion, disability, age, political affiliation or belief, disabled veteran, veteran of the Vietnam Era, or citizenship status (except in those special circumstances permitted or mandated by law). #J-18808-Ljbffr