Overview The Plaza Hotel Kalgoorlie – Kalgoorlie WA is a premium hotel with a boutique approach, embracing classic hotel values of rest, comfort and enjoyment. We have an exciting opportunity for a Front Office Supervisor to join our team. Responsibilities Oversee daily front desk operations, ensuring efficient check-in and check-out processes. Train and monitor front desk staff, providing guidance on guest service standards and procedures. Respond to guest enquiries and complaints promptly and effectively. Maintain accurate records of reservations and financial transactions. Liaise with other departments to ensure seamless guest experiences. Manage room allocations, rates, and availability. Ensure compliance with hotel policies and procedures. About You Previous experience in a supervisory role in a hotel front office is essential. Knowledge of RMS Property Management system (desirable). Exceptional interpersonal and communication skills. Strong problem-solving and decision-making abilities. Excellent organizational and time management skills. Flexibility to work various shifts, including weekdays, weekends and public holidays as required. Benefits Master Key - staff benefits including food and beverage and room rate discounts across all Prendiville hotels. Career progression and opportunities within Prendiville Group. Please send a current resume and cover letter to support your application. #J-18808-Ljbffr
Front Office Supervisor
THE PLAZA HOTEL KALGOORLIE
kalgoorlie, kalgoorlie
Published 4 days ago
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