What you’ll do Lead day‑to‑day branch operations, with a focus on safety, service and results Set clear expectations and build accountability across the team Build strong customer relationships and deliver solutions that meet site needs Oversee P&L, fleet availability, utilisation and asset management Make sure work is done safely and in line with our procedures What you’ll bring Strong leadership experience — you’ve managed people and know how to lift team performance Experience in operational roles (equipment hire, trades, logistics, construction, warehousing, or retail a bonus) Good commercial judgement and the ability to manage branch‑level KPIs Solid communication and basic tech skills — confident with systems, data, and people A strong safety mindset and understanding You don’t need to come from the hire industry. We’re looking for capable leaders who can step in, take charge, and get the best out of a team — no matter the site or location. What you’ll get in return Development and career progression pathways Access to our employee discounts, benefits and wellbeing programme Purchased additional leave programme Novated leasing and salary sacrifice 12 weeks Paid Parental Leave in addition to government parental leave scheme Volunteering opportunities through the Coates Foundation Diversity and inclusion are at the heart of our culture. Coates welcomes candidates from all backgrounds, experiences and perspectives to apply. #J-18808-Ljbffr