ABOUT US Apex Radiology, established in 1996, is a leading diagnostic imaging provider in Western Australia, supporting both public and private clinics across Bunbury, Mandurah, Busselton, Margaret River and Perth. We offer a full range of services including CT, MRI, X‑ray, Ultrasound, Interventional Radiology and Nuclear Medicine. Part of the Integral Diagnostics (IDX Group), one of Australasia’s largest radiology networks with 100+ sites, Apex offers a supportive, forward‑thinking environment backed by stability, growth and a strong focus on patient care and innovation. ABOUT THE ROLE Apex Radiology is seeking an experienced full‑time Group Applications Support Officer to join our RIS/PACS administration team. Friendly & supportive team Training provided State‑of‑the‑art facility This role is suitable for an experienced Medical Administrator or Medical Receptionist looking to advance into a technical support role. RESPONSIBILITIES Provide first‑level support for RIS/PACS system queries and troubleshooting. Assist with patient data validation, reporting and imaging workflow support. Ensure timely dispatch of reports and adherence to quality standards. Escalate technical and operational issues to the Supervisor as required. Support system upgrades, improvements and testing activities. Assist with training documentation and knowledge‑sharing for staff. Collaborate with colleagues to provide excellent service to referrers and internal stakeholders. QUALIFICATIONS Medical Administration or Radiology Administration experience highly regarded. Previous experience working with RIS/PACS systems highly regarded but not essential. Strong attention to detail and problem‑solving skills. Excellent communication and interpersonal abilities. Ability to work effectively as part of a team and follow supervisory direction. A proactive approach and continuous improvement mindset. BENEFITS Competitive salary with annual reviews. Paid parental leave. Fitness passport (access to over 1,000 locations nationwide). Employee discounts at hundreds of retailers for everyday expenses, holidays, health insurance and more. Recognition programs celebrating outstanding performance. Referral bonuses for referring great talent. Career advancement opportunities within an innovative company. Work‑life balance with flexible work options for full‑time or part‑time roles. Community and social events, free parking and supportive workplace culture. EEO STATEMENT Integral Diagnostics (IDX Group) supports a multicultural and diversity workplace. We encourage Aboriginal and Torres Strait Islander Australians with relevant skills and experience to apply. If you are passionate about people and want to grow your healthcare career, we would love to hear from you. Contact Abbe at *** to submit your CV and cover letter. #J-18808-Ljbffr