Bathurst Panthers have an exciting role for an energetic and versatile Supervisor to join their busy Meetings and Events team. As a respected leader, you will inspire the team with your ability to always make customers your number one priority. Catering for a wide range of meetings and events, you will adapt to a variety of settings while always maintaining high standards of service within the team. With a sharp eye for detail, you will ensure customers are impressed by the impeccable presentation of our venue. A quick thinker, you will feel comfortable handling difficult situations and problem solving. You will take pride in your appearance, your workplace and your team. Your Main Duties and Responsibilities include: Maintaining high standards of customer service within a variety of function settings; Resolving customer enquiries and issues; Shift and staff management; Function room set up; Training and developing new staff; Completing accurate shift reports and worksheets; Maintaining a strong focus on WH&S principles and; Managing efficient and effective stock control processes. Our ideal candidate will have: At least 2 years’ experience in a supervisory position, preferably within a functions environment; Previous experience in meetings and events; Exceptional customer service skills and strong leadership qualities; High standard of personal grooming; A good level of physical fitness as this role can be physically demanding; RSA and RCG certificates and; Excellent written and verbal communication skills. Why You’ll love working with us: Enjoy a 40% discount across all Panthers owned food outlets, plus free post-mix while on shift Receive 20% off Panthers merchandise Be recognised through our reward and recognition programs Take advantage of learning and development opportunities Benefit from competitive above-award pay rates You are required to be flexible and reliable as you will need to be available 24/7 to work as required including nights, weekends and public holidays . Sound like you? Apply Now! No recruitment agencies please The Panthers Group is an Equal Opportunity Employer and encourages Indigenous Australians to apply. #J-18808-Ljbffr