We are JOY, an independent full-service agency filled with talented people that deliver across Brand Strategy, Media, Creative and Production. We fundamentally believe in the principle of ‘better together’, we work as a team to tackle each brief and provide the best integrated solutions for our client's needs. We are looking for an Account Director in our media team to work on a portfolio of clients in sport and health/wellness. This is an integrated client portfolio at JOY, so you will work closely with our creative and content teams. We’re looking for someone who enjoys and is an expert in collaboration, or someone who is eager to deepen their expertise and understanding of holistic marketing. You will be reporting into a Group Business Director and supported by a Manager and Executive. With a strong background in client management and media planning, you will be responsible for day-to-day client relationship, ensuring the highest quality of service and campaign delivery to achieve business goals across all media channels. This is an opportunity to work in a highly elevated agency-client relationship. You will have a strong voice at the table and be seen as a valued extension of the client’s marketing team. We are looking for someone who has: 6+ years industry experience Strong media planning experience, with depth in digital media planning including brands with eCommerce objectives. People leadership experience – you’ll have a team of two direct reports, plus dotted lines to wider team resource Account leadership - Initiative to lead projects with confidence and passion Market relationships - Excellent relationships with media partners Holistic collaboration - A desire to work in true collaboration with clients and creative teams to deliver holistic marketing campaigns that deliver business results. Headline responsibilities Producing work in the JOY style that delivers outcomes for clients: client management and media planning. You are responsible for the day-to-day client relationship, ensuring the highest quality of service and campaign delivery to achieve business goals across all media channels Leading a high functioning and inspired team: you are responsible for their growth and development, overseeing and supporting work output. You will also be required to ensure delivery from other business units (investment, digital) to ensure full client service experience. Be seen as a credible media expert: You will work closely with the Group Business Director to ensure that the JOY product delivery for clients is superior quality and best in class. Be an active contributing member of the agency – add joy to JOY: actively contributing to the wider JOY team & agency culture, representing values with professionalism Key Tasks: Manage the business for your clients and be the key contact for campaign communication. Build and develop solid and influential relationships with your clients. Develop a deep understanding of your client's category to have an enhanced understanding of their communication needs. Anticipate clients’ business needs and proactively approach them with media solutions to help grow their business In collaboration with strategists and creative teams develop recommendations in line with strategic business strategy – the business is digital centric so a strong background in digital and social is key Ensuring that the campaign is informed by genuine insights and delivers on key objectives. Work closely with business leads to identity opportunities for diversified services Knowledge and understanding of marketplace trends and developments and their implications. Ensure this is communicated to staff and clients Finance, admin & reporting Manage the preparation of client documentation and financial reconciliation across client business Budget management Monitor client expenditure versus campaign MBA sign offs Approve and analyse all client account queries and ensure these are answered within agency guidelines. Ultimately responsible for managing the accurate and timely delivery of media reporting Internal Collaboration & Team Management Guide and develop junior staff members in your team, sharing your knowledge, mentoring, and overall fostering a collaborative team environment of enthusiasm and success. Help lift the overall standard of media practice within the agency through up-skilling of the other team members Manage the workflow of the group to ensure that tasks are delivered on time and the team are continually learning Coordinating the integration of connections within the different agency functions e.g. Strategy, creative, buying to ensure cohesive service delivery #J-18808-Ljbffr