MYOB is seeking a Customer Experience Manager to lead customer engagement efforts within the Mid-Market Customer Success and Experience team. This role focuses on orchestrating customer journeys across various functions and ensuring a seamless experience for clients. Key responsibilities include developing customer strategies, managing complaints, and conducting root-cause analysis to improve customer satisfaction. MYOB promotes a flexible hybrid work culture, providing support for home office setup and generous leave options. #J-18808-Ljbffr
Mid-Market Cx Architect & Leader
MYOB
city of melbourne, city of melbourne
Published 4 days ago
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