* At least 2 years B2B sales or solution engineering experience in SaaS, with a proven record of exceeding targets.* Experience engaging and expanding relationships across various customer levels, ideally within a technology-driven environment.* Strong technical aptitude and proven ability to have detailed conversations about AI product architecture and integrations.* Demonstrated success in account research, prospecting, customer outreach, and closing deals using AI-assisted and traditional methods.* Excellent organizational skills with the ability to manage a high volume of opportunities, multiple priorities, and detailed forecasting through Salesforce or similar CRM tools.* Entrepreneurial spirit, collaborative mindset, and relentless drive for learning and growth. Especially, regarding AI and automation trends.* Outstanding communication, presentation, and negotiation abilities.* Experience creating and executing territory/account plans and leveraging key sales tools such as Salesforce, Outreach, and Clari.* BA/BS degree or equivalent experience.* Willingness to travel as needed.**Customer-Centric Innovator:** Anticipates customer needs and drives innovation by blending human experience with AI capabilities to deliver meaningful business impact and value.**Continuous Learner & Mentor:** Proactively stays ahead of AI trends, shares knowledge, and develops peers to build collective AI fluency across the organization.Zendesk is an equal opportunity employer, and we’re proud of our ongoing efforts to foster in the workplace. Individuals seeking employment and employees at Zendesk are considered without regard to race, color, religion, national origin, age, sex, gender, gender identity, gender expression, sexual orientation, marital status, medical condition, ancestry, disability, military or veteran status, or any other characteristic protected by applicable law. We are an AA/EEO/Veterans/Disabled employer. If you are based in the United States and would like more information about your EEO rights under the law, please .#J-18808-Ljbffr