Job Title: Emerging Customer Engagement Planner – ANZ Location: Sydney, New South Wales, Australia Travel: Up to 10% of time Key Responsibilities Customer Engagement & Relationship Management Lead Engagement: Drive internal and external engagement with Emerging AU & NZ customers to maximize service levels and product availability. Collaborative Planning: Conduct regular, structured supply chain review meetings with customer replenishment teams to align on forecasts, inventory strategies, and upcoming events. Risk Mitigation: Ensure supply risks are communicated early and managed effectively to avoid disruption to commercial plans. Operational Excellence & Planning Forecasting: Build CP and customer forecast capabilities by working closely with Customer Development and Demand Planning on continuous improvement initiatives. Event Management: Ensure timely and cost-effective delivery of job-buys, special packs, and promotional events. Process Optimization: Identify and lead projects such as order and truck maximization, partnering with 3PL and transport providers to simplify order-to-delivery processes and improve DIFOT. Strategy & Analytics Inventory Analysis: Liaise with customers on inventory management to identify simplification opportunities. Data Capabilities: Build and leverage data and analytics capabilities to drive operational efficiencies across the supply chain. Experience & Qualifications Required Education: Degree qualified. Professional Experience: At least 5 years of Supply Chain experience, preferably in a customer-facing role. Sector Knowledge: Prior experience within supply chain, customer development, or planning in a retail grocery channel/FMCG environment is highly regarded. Soft Skills: High level of organisational and time management skills, with a "growth mindset" and a high degree of curiosity. Leadership: A self-starter capable of working autonomously who is confident in challenging the status quo and influencing senior management. Problem Solving: Proven ability to demonstrate quick, flexible, and creative thinking with pragmatic commercial problem-solving skills. Preferred Tech Stack: Proficiency in Google Suite (Sheets, Slides, Docs) and Microsoft Suite. Data Analytics: Strength in using tools such as Domo, SAP, or BI. Our Commitment to Inclusion Our journey begins with our people—developing strong talent with diverse backgrounds and perspectives to best serve our consumers around the world and fostering an inclusive environment where everyone feels a true sense of belonging. We are dedicated to ensuring that each individual can be their authentic self, is treated with respect, and is empowered by leadership to contribute meaningfully to our business. Equal Opportunity Employer Colgate is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, colour, religion, gender, gender identity, sexual orientation, national origin, ethnicity, age, disability, marital status, veteran status (United States positions), or any other characteristic protected by law. Reasonable accommodation during the application process is available for persons with disabilities. Please complete the request form should you require accommodation. #J-18808-Ljbffr