Administration Officer – Apprenticeship Office Department of Training and Workforce Development, Osborne Park, WA. This is a temporary contract role (up to 12 months), full time or part time. Responsibilities Deliver outstanding customer service on the Apprenticeship Office phone hotline. Provide accurate advice and assistance to ensure customers comply with legislative provisions governing apprenticeships and traineeships. Self‑organise and manage time effectively to work autonomously and meet operational requirements. Work collaboratively as an effective team member. Qualifications Demonstrated ability to deliver excellent customer service. Strong verbal and written communication skills. Good time‑management skills and self‑driven attitude. Ability to work independently while contributing to a team. Eligibility for priority appointment under sections 51, 66R and 66ZP of the Equal Opportunity Act 1984 for Aboriginal and Torres Strait Islander people, young people (24 years of age and under) and people with disability. Employee Benefits Flexible work arrangements including flexitime and remote work. Flexible leave arrangements, including study leave. Comprehensive health and wellbeing programme, including Employee Assistance Programme and Mental Health Contact Officers. Career and professional development programmes and opportunities. Salary packaging options. Equal Opportunity Statement We are an equal opportunity employer and encourage people with diverse backgrounds and lived experiences to join us, including Aboriginal and Torres Strait Islander people, culturally and linguistically diverse people, people with disability, youth, women and people of diverse sexualities and genders. Applications close Friday, 9 October 2026 at 4:00pm (WST). #J-18808-Ljbffr