Senior Account Manager / Account Director – Canberra, ACT Join a dynamic team dedicated to driving innovative solutions and delivering exceptional client outcomes. This full‑time role offers a collaborative environment where you’ll partner with key stakeholders to shape solution‑led growth and provides hybrid work arrangements. Responsibilities Serve as the subject‑matter expert for one or two core solutions, maintaining deep knowledge of capabilities, use cases, and pricing. Translate technical features into clear value propositions that demonstrate client benefits and outcomes. Support pre‑sales activities by engaging in client meetings, workshops, and presentations. Contribute to solution design, scoping, and the development of proposals. Drive solution adoption within new and existing client accounts, identifying opportunities for expansion and removing barriers to ensure client success. Develop and enable go‑to‑market strategies, including creating playbooks, case studies, and solution collateral. Collaborate closely with Recruitment, Operations, and Leadership teams, as well as with marketing to align campaigns and thought leadership efforts. Provide market feedback to continuously refine offerings and improve positioning across industry verticals. Qualifications Proven experience with complex workforce, technology, or professional services solutions. Background in pre‑sales, solution design, or advisory roles. Strong expertise in one or more specialised solutions. Excellent communication skills, capable of engaging both technical and business stakeholders. Commercial acumen with an understanding of revenue and client value drivers. A credible, consultative approach as a subject‑matter expert. Confidence in presenting and facilitating discussions. A collaborative and outcome‑focused mindset. Attention to detail and a strong commitment to quality. Desirable Experience working across diverse industries and client types. Ability to develop market‑facing materials and contribute to strategic initiatives. Benefits & Support Peoplebank and Leaders IT are committed to creating a diverse and inclusive workplace where everyone belongs. We welcome applications from people of all backgrounds, identities, and experiences. If you need adjustments to the recruitment process due to your circumstances, please let us know—we’re here to support you. #J-18808-Ljbffr