Tropical Waste is a proudly family-owned and operated business based in North Queensland, delivering reliable waste management solutions across the region. As our business continues to grow, we are seeking an experienced and motivated Branch Manager to lead our Mackay operations. This is an exciting opportunity to join a local company that values hard work, strong relationships, safety, and supporting the communities we operate in. About the Role As Branch Manager, you will oversee the day-to-day operations of the Mackay branch, ensuring the safe, efficient, and profitable delivery of waste management services. You will lead and support a dedicated team while maintaining strong relationships with customers, suppliers, and stakeholders. Key Responsibilities Manage all branch operations, including scheduling, logistics, compliance, and customer service Lead, mentor, and develop drivers, operators, and administration staff Ensure compliance with workplace health and safety policies and environmental regulations Monitor branch performance, budgets, and operational KPIs Build and maintain strong customer relationships Identify opportunities for growth and continuous improvement Coordinate fleet maintenance and operational resources Foster a positive and productive workplace culture About You To succeed in this role, you will have: Previous experience in branch, operations, or depot management Strong leadership and people management skills Excellent communication and problem-solving abilities Experience managing budgets and operational performance Knowledge of transport, logistics, waste management, or related industries is highly regarded A strong commitment to safety and compliance The ability to work autonomously and make sound decisions under pressure What We Offer Competitive salary package Company vehicle and phone Supportive family business culture Opportunity to grow with an established North Queensland company Long-term career stability If you are a driven leader looking to make an impact within a growing family business, we would love to hear from you. #J-18808-Ljbffr