AJE ATHLETICA is where fashion meets forward motion. Our line blends performance with style for athleisure wear that elevates every move – from work to workout to weekend. We pride ourselves on our positive impact on the environment, with collections featuring 70% consciously sourced materials. Every piece prioritises well-being – with collections housed in dynamic spaces that immerse you in health and energy. About this opportunity Being experienced and passionate about retail and leadership you will be responsible for: Ensure exceptional customer experience through personalised service and product knowledge. Lead by example in customer care, sales techniques, visual merchandise standards and staff presentation standards to maximise sales potential. Achieve sales targets by converting customers, resolving complaints, and processing payments accurately. Responsible for the operational management of the boutique – ensuring high standards in health and safety, facilities, policies and procedures, and back-office operations. Responsible for increasing the VIP customer base and nurturing relationships with all VIP customers, ensuring they are kept informed of new products, upcoming sale activity, and VIP events. Communicate effectively with the management team, providing updates and feedback. Manage financial aspects including budgets, KPIs, banking, and expense monitoring. Administer daily reports, manage stock control, and ensure administrative tasks are completed promptly. To be aware of market trends, understand forthcoming customer initiatives Develop and mentor boutique team members, ensuring adherence to company policies and standards. Recruit and train high-calibre staff, conduct performance appraisals, and establish succession plans. Plan and execute in-store activations and attend training sessions as required. What do we offer? Generous salary packaging and bonuses It is hard to not embrace the AJE ATHLETICA style with generous employee discounts and staff wardrobes Your growth is our growth, training and development programs are recommended and encouraged! You can earn Contra credit Access to our comprehensive Employee Assistance Program designed to support your wellbeing No key achievement and success goes unnoticed Referral incentives Join now as a new era of well-being awaits you! At AJE ATHLETICA, we are committed to developing a culture and environment that celebrates diversity, equality and inclusion by promoting diversity in all forms and creating a safe environment for all employees, applicants and customers. Diversity is a founding principle of the brand, taking inspiration from multicultural Australia throughout all visual communications since inception. #J-18808-Ljbffr