Contract and Location Contract: 12-month initial term with up to 2 X 12-month extension options Location: ACT & QLD (onsite) – limited remote arrangements may be considered case‑by‑case. Security clearance: NV1 (minimum) About You 5+ years business analysis on complex projects and programs User‑centred design, including data‑driven and machine‑based approaches Requirements elicitation, analysis, documentation and validation Development of BA artefacts (use cases, process maps, personas, models, traceability, test plans) Strong analytical problem‑solving in fast‑paced delivery environments Excellent communication across technical and non‑technical stakeholders Excels in fast‑paced environments, managing priorities About the Role Lead stakeholder engagement across business and technical domains to elicit, analyse, prioritise, and validate clear, testable requirements aligned to business objectives. Drive alignment and decision‑making through effective communication, facilitation of workshops, and influencing stakeholders on requirements and solution direction. Produce high‑quality, structured analysis artefacts (BRDs, process models, use cases, operating models), ensuring they are clear, fit for purpose, and maintainable. Maintain end‑to‑end traceability from business needs through solution design, controls, and testing, ensuring requirements are validated against agreed acceptance criteria. Support delivery and assurance activities by developing test artefacts, contributing to security and risk documentation, and producing audit‑ready outputs for governance and accreditation (including ATO). Collect and analyse performance and operational data to inform decisions, continuous improvement, and future‑state design. Maintain accurate and current documentation across delivery tools (Jira, Confluence) and ensure effective knowledge transfer and system sustainment. Apply best‑practice business analysis methodologies, tools, and techniques, contributing to consistent, high‑quality outcomes within multidisciplinary teams. Diversity & Inclusion Vertical Scope Group encourages applications from veterans, Aboriginal and Torres Strait Islander peoples, and individuals from culturally and linguistically diverse backgrounds. #J-18808-Ljbffr