Join BD as a Field Service Engineer supporting leading pharmacy automation and medication management systems across retail pharmacy and hospital environments. You’ll work hands‑on with BD Pyxis and SynMed, keeping them running safely, reliably, and efficiently. Responsibilities Diagnose and resolve software and hardware issues quickly to minimise downtime. Provide technical support across BD Pyxis and SynMed capital equipment. Perform field repairs, preventative maintenance, system testing, and electrical safety checks. Support installations, commissioning, and customer handover. Act as a key technical contact for spare parts and system queries. Conduct workflow and system reviews as part of implementation and provide technical sales support. Plan, schedule, and communicate preventative maintenance visits and breakdowns to align with customer operations. Deliver clear documentation and maintain accurate service records in compliance with standards. Work across NSW with occasional travel and on‑call participation as required. About You You’re hands‑on, technically strong, and thrive in field environments where no two days are the same. You enjoy solving complex problems on‑site, talking customers through solutions, and working with advanced electro‑mechanical technology. Qualifications Background in mechatronics, electro‑mechanical systems, electronics, automation, or lab/imaging equipment. Experience servicing complex systems at customer sites such as robotics, automation, packaging systems, conveyancing, lab instruments, etc. Strong diagnostic skills in hardware, electromechanical, and software/network issues. Confidence reading schematics, wiring diagrams, and technical documents. Experience with server‑based systems and remote diagnostics. Strong communication skills and ability to manage customer expectations effectively. Self‑motivation, professionalism, and ability to work autonomously. Restricted Electrical Licence (preferred) or willingness to obtain an Electronics/computing trade qualification, engineering diploma or degree (preferred). What’s in It for You Competitive salary, car allowance, and tools/PPE. Full training on BD Pyxis, SynMed, and related systems. Hands‑on technical role with real impact in healthcare. Exposure to advanced automation and robotics. Supportive team culture and career progression opportunities. Location: NSW, Australia – occasional travel and on‑call duty may be required. Becton, Dickinson, and Company is an Equal Opportunity Employer. We evaluate applicants without regard to race, color, religion, age, sex, creed, national origin, citizenship status, marital or domestic or civil union status, familial status, sexual orientation, gender identity or expression, genetics, disability, military eligibility or veteran status, and other legally protected characteristics. #J-18808-Ljbffr