Job Category: Logistics, Supply & Transport Company Description SCT Logistics is Australia’s largest privately owned rail and freight logistics company, delivering end-to-end supply chain solutions across road, rail, and warehousing. With over 50 years of experience, we operate a national intermodal network and offer tailored services including cold and ambient storage and specialised freight handling. Our people are at the heart of what we do, and we’re committed to safety, innovation, and creating a supportive environment where our team can grow and thrive. Why SCT? At SCT we offer a collaborative and inclusive work culture that is built on; Safety, Passion, Integrity, Respect, Innovation and Teamwork. We understand that our values enable us to better understand and serve our customers, attract top talent (like you) and innovate successfully. Along with a competitive remuneration package we also offer: Development and growth opportunities Employee Recognition and Rewards Programs Flexible working arrangements Top up of government paid parental leave for the first six weeks Novated leasing and salary packaging 24/7 Access to our Employee Assistance Program Onsite car park Dress for your day policy Job Description About the Role Reporting to the NSW State Manager, the Pallet Controller plays a key role in managing pallet control processes across the business, ensuring transactional accuracy, minimising pallet losses and maintaining strong relationships with internal stakeholders. This role is ideal for someone who is highly organised, analytical, detail-oriented, and enjoys working in a fast-paced logistics environment. Key Responsibilities Run and review weekly CHEP and LOSCAM interstate transfer reports Monitor CHEP and LOSCAM pallet movements across SCT hired accounts Investigate pallet account anomalies and transactional discrepancies raised by trading partners Identify process gaps and provide internal training to improve pallet compliance and accuracy Liaise regularly with SCT National Office and interstate Pallet Controllers Coordinate weekly transfers of CHEP and LOSCAM dunnage pallets between states Validate internal hired pallet transactions and resolve discrepancies to minimise pallet loss Accurately process pallet dockets and ensure alignment with collections and deliveries in a timely manner Prepare and review load sheets to ensure correct pallet transfers between states Prepare and maintain pallet compliance and reporting documentation Support operational teams with additional administrative and pallet control duties as required Desired Skills and Experience About You To be successful in this role, you will demonstrate: Strong customer service skills with both internal and external stakeholders Excellent attention to detail and a methodical approach to work Strong verbal and written communication skills The ability to work independently and collaboratively within a team Effective time management and the ability to prioritise competing workloads A proactive approach to problem-solving and process improvement A commitment to accuracy and operational excellence Previous experience in pallet control, transport, warehousing, or logistics administration (preferred) SCT is an equal opportunity employer and we recognise the value and importance of diversity. We encourage all potential applicants to apply including women and those from Aboriginal and Torres Strait Islander backgrounds. #J-18808-Ljbffr