At VU, we aim to be one of the leading impact universities in the world. VU is an impact‑driven university committed to equity, excellence and opportunity. Based in Melbourne’s west and connected globally, we put students first through the VU Block Model®, dual‑sector pathways and strong industry partnerships. We are a values‑led, inclusive workplace where diverse talent is supported to make a real difference. About the Team The Employee Experience team sits within People & Culture and plays a critical role in supporting staff across the University. The team delivers responsive, high-quality support services and ensures a seamless employee experience across the employment lifecycle. About the Role As an Employee Experience Advisor, you will act as a key point of contact for People & Culture enquiries, supporting employees and managers through the VU People First Helpdesk and HR operations. This role requires a proactive and detail‑oriented professional who can deliver efficient, high‑quality HR support. You will contribute to a positive employee experience by resolving queries, processing HR transactions, maintaining data integrity, and supporting continuous improvement across systems and processes. Position Key Duties Act as a key point of contact for People & Culture enquiries via the People First Helpdesk Provide advice and guidance to employees and managers on HR processes, policies, and systems Process HR transactions and maintain employee records, including positions and assignments Support onboarding and employment administration, including background and compliance checks Maintain accurate data and conduct audits to ensure integrity across HR systems Coordinate and elevate complex queries to relevant teams as required Contribute to continuous improvement of HR processes, knowledge content, and service delivery Support reporting and use data insights to inform decision‑making and improvements Collaborate with People & Culture teams and stakeholders to deliver effective solutions Promote a safe, inclusive, and values‑driven workplace culture Classification: HEP 6 Employment Type: Full Time – 12 Month Fixed Term Location: Footscray Park Campus – 3 days on‑site You are a proactive and service‑focused professional with a strong commitment to delivering high‑quality People & Culture support. You bring: Strong communication skills with a professional and approachable manner High attention to detail and accuracy when managing HR processes and data Ability to manage competing priorities in a fast‑paced, service‑driven environment A proactive, solutions‑focused mindset with sound judgement and problem‑solving capability Strong interpersonal skills and the ability to build effective relationships across diverse stakeholders A collaborative approach and genuine interest in enhancing employee experience and continuous improvement The University is a Child Safe organisation. You will be required to hold a current Working with Children Check (WWCC) or be willing to obtain one prior to commencing employment. Our Commitment Victoria University is committed to fostering an inclusive, respectful, and socially responsible community. We honour our deep diversity by respecting First Nations perspectives and embedding sustainable approaches to Protecting Country, while championing progressive inclusivity for all—embracing Aboriginal and Torres Strait Islander peoples, people with disability, culturally and racially marginalised communities, LGBTQIA+ individuals, and people of all ages and socio‑economic backgrounds. #J-18808-Ljbffr