Assess client's current asset status, their future needs and requirements Analyse customer revenue trend and identify growth opportunities for management Leverage installed base insights to identify product, service, calibration, and upgrade opportunities Proactively engage customers with lifecycle insights (e.g. obsolescence, compliance risks) Promote service offerings including calibration, repair, and bundled support plans Prepare and structure service quotations, including calibration, repair, and support offerings Support Sales with qualified leads for upgrade, trade-in, and service opportunities Manage support and service contracts (e.g. SLAs) Track contract entitlements, coverage, and renewal timelines Ensure contractual obligations (response time, service scope) are met Coordinate with internal teams to deliver services in line with contract commitments Support calibration and service campaigns through customer segmentation and outreach Identify gaps in service coverage and drive service attach initiatives Assist in executing lifecycle programs (e.g. end-of-life replacement, upgrades)Service offering quote: Assists D-S&O in analysing the source of service-related order income and cost reports Supports D-S&O in interpreting service-related financial reports Assist in marketing and promotional activities Create, organise, and maintain client portfolios Manage the Service Portal (customer asset management) #J-18808-Ljbffr