Audika is part of Demant, a world‑leading hearing healthcare group that offers solutions and services to help people with hearing loss. Worldwide the group employs more than 26,000 staff in more than 30 countries and distributes hearing healthcare and intelligent audio solutions to people in more than 130 countries. In Australia, Audika has over 350 clinics that provide hearing services to our valued clients. Responsibilities Work as a Clinic Coordinator supporting all Audika Hearing clinics in the NSW region, with a base clinic location in Sydney North West (Mon‑Fri, 9am‑5pm, no weekends), 50% of the time at the base clinic and 50% roaming across other clinics. Collaborate with clinicians and hearing technicians (where applicable) to provide quality hearing health care outcomes for all clients. Learn about all Audika products, services, competitive advantages, and government funding programmes, and expertly apply tailored client‑specific sales strategies to ensure clients receive the best possible solutions. Help clinic performance and enhance the customer experience by contributing to the clinic’s success and the overall hearing care journey. Qualifications Previous sales and customer service experience in retail, hearing care services, pharmacy, or allied health. Experience working with an older demographic (preferred). Strong interpersonal communication skills and empathy for clients. Higher School Certificate (HSC) or TAFE qualification. Benefits Permanent full‑time role in an established global organisation. Performance incentives and roaming allowance. Supportive hearing care team. Professional development through a clear career path and professional training. MyRewards program – discounts across more than 300 retailers and services in Australia. Online Wellbeing Centre – platform offering activities, workouts, meditations, nutritional and financial advice. Employee Assistance Programme. Birthday and Christmas gifts. #J-18808-Ljbffr
Roaming Client Service Officer
AUDIKA AUSTRALIA PTY
council of the city of sydney, council of the city of sydney
Published 4 days ago
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