The Role The Symbion team is in search of a Key Account Manager who can act as a strategic partner and consultant to our customers. In this role, you will oversee a significant portfolio of primary pharmacy accounts across Western Melbourne and surrounding regions . This is a position for a commercially minded professional who thrives on autonomy. You aren't just a supplier; you are a trusted advisor helping Pharmacy Owners navigate market shifts, data insights, and brand transitions to ensure their long-term profitability. What You Will Do Drive margin growth across a dedicated portfolio of 120–150 primary accounts to maximize long-term account value. Leverage CRM data and internal analytics to conduct strategic business reviews and ROIC modelling. Guide independent pharmacies through seamless transitions into optimal brand or banner groups. Lead complex negotiations as a senior escalation point, protecting profitability while securing long-term loyalty. Optimise your schedule with 1–2 days of high-level reporting balanced by strategic field visits and regional travel. What We Are Looking For Commercial & Analytical : You possess strong analytical skills and can translate complex financial and retail data into clear, actionable business cases for your customers. Resilient Negotiator : You have the professional confidence to manage expectations and hold firm on commercial boundaries without damaging the partnership. Tech Literate : You are proficient in the Microsoft Office Suite (including Intermediate Excel) and comfortable using tools like Salesforce as your "single source of truth" for data. Proactive & Autonomous : You don’t rely on a rigid call cycle. You identify opportunities, set your own priorities, and take full ownership of your territory’s success. Experienced : You have a proven track record in multi‑dimensional sales or retail management. While pharmacy experience is not essential, your ability to sell complex commercial concepts is critical. Other Benefits Include Novated Leasing & Corporate Rewards – Access tax‑effective vehicle leasing and a comprehensive cashback program across hundreds of retail, travel, and entertainment brands. Employee Share Plan – Build long-term wealth with our ASX/NZX shared equity program. Company Paid Parental Leave – Supporting your family with fully paid leave options. Health Insurance Discounts – Enjoy reduced corporate rates on private health cover. Mental Health Wellbeing – Free, confidential support via our Employee Assistance Program (EAP) . Staff Awards & Referrals – Be recognized via our peer rewards and cash referral bonuses . And More! We Are Committed to Diversity and Inclusion We are committed to fostering a workplace that values diversity and inclusion. As an equal opportunity employer, we actively strive to build a gender‑equitable team and cultivate a culture that embraces individuals from all walks of life. We welcome applications from candidates of diverse backgrounds, abilities, ages, and cultures (including First Nations Peoples). Our commitment to inclusivity extends to supporting candidates with disabilities throughout the recruitment process. If you require any accommodations due to disability, please inform us by reaching out to We believe that a diverse and inclusive workforce enriches our organisation and contributes to our success. About Us Symbion is a subsidiary of the EBOS Group. With almost 5,000 employees in 109 locations across Australia, New Zealand, and Southeast Asia, EBOS Group is the largest and most diversified Australasian marketer, wholesaler and distributor of healthcare, medical and pharmaceutical products. It is also a leading marketer and distributor of recognised animal care brands. EBOS Group is publicly listed on the New Zealand and Australian stock exchanges. How to Apply Right to Work: Candidates must possess full, unrestricted working rights in Australia or New Zealand to be considered for this position. Background Screening: The preferred candidate will be required to undergo standard pre‑employment screening prior to an offer of employment. Recruitment Agencies: No agency assistance is required for this vacancy. #J-18808-Ljbffr