Aviation’s carbon footprint is growing, and "net-zero 2050" is too far away. At MAKO, we’re decarbonising the global fleet right now. By applying the biomimicry of shark skin to aircraft, our functional film is set to save billions in fuel and megatonnes of CO2 annually. We are hiring an Installation and Technical Services Manager to coordinate installation, maintenance and technical service activities as we deliver Flightfilm around the world. This role will require frequent travel. What You Will Do Global Fleet Support: Lead and co-ordinate the installation, quality assurance activities, and maintenance of MAKO Flightfilm on aircraft around the world. Regulatory & Process Integrity: Develop and execute processes, ensuring that activities comply with any requirements from maintenance organisations or aviation regulatory authorities. Customer Responsiveness & Execution: Drive project management of operational initiatives: provide rapid response to any customer queries or feedback, track progress, measure impact, and accelerate changes in execution to ensure key milestones are met on time and project objectives are achieved. Technical Training & Empowerment: Train and mentor team members and relevant stakeholders in capabilities such as installation techniques, quality control checks, provision and installation of maintenance kits. Technical Relationship Management: Lead relationships with technical counterparts within our customers, ensuring that we understand and are compliant with their needs and processes. What Success Looks Like First Month: You will learn more about the MAKO team, our processes, and our values of lift over drag, active transparency and changing the boundary conditions. You will learn the installation process for Flightfilm, and learn more about relevant stakeholders within customer organisations and our internal technical functions. First Six Months: You will coordinate Flightfilm installations, ensuring conformance with all quality standards and requirements and be the go-to person for any technical response required. First Year: You will ensure we have the capacity and processes in place to roll out the installation of Flightfilm as per forecasts, including coordination of manuals and other relevant documentation, installers and quality assurance personnel, provision of stock and relevant safety and the completion of training and traceability documentation. About You Degree in Engineering, Manufacturing, or related discipline. Proven track record (5+ years) of leading and co-ordinating teams in a highly regulated environment (e.g., aviation), preferably with exposure to a start up or scale up organisation. Experience working in a technical customer facing setting such as field engineering or technical services. Experience working with Aviation MROs. Why Join MAKO Impact: Aviation is one of the hardest to abate industries, and its share of global emissions is only growing. Join our mission to improve the efficiency of the global fleet and save millions of tonnes of CO2 every year. Technology: Our technology leverages the drag-reducing properties of shark skin to make aircraft more efficient. You'll be exposed to expertise and developments in materials, photolithography, fluid dynamics, and scale manufacturing. Team: Our team focuses on achieving our mission. We live our values of lift over drag, active transparency, and changing the boundary conditions, and we welcome new team members who want to do the same. If you’re ready to bridge the gap between world-class aviation engineering and a zero-carbon future, we want to hear from you! Apply today and help us take flight. #J-18808-Ljbffr