Pacific Claims Pty Ltd is a specialist in loss adjusting, risk mitigation analysis, claims preparation, pre and post-loss claim management, dispute resolution, and compliance services. With a team of professionals from diverse industries and trade backgrounds, we bring extensive expertise to the insurance sector. Our in-depth knowledge enables us to effectively address the complexities and challenges of various businesses and industries. At Pacific Claims, we are committed to delivering tailored solutions with a focus on understanding and supporting our clients’ unique needs. Role Description Conduct thorough investigations and assessments of insurance claims Attend, review risk, investigate causation, confirm quantum of loss and assess policy coverage Conduct interviews with policyholders, witnesses and other relevant parties to gather information and evidence Appoint and collaborate with, other professionals, service providers and suppliers Prepare written progress reports and seek instructions to negotiate claims Meet Service Level Agreements and Key Performance Indicators Ensure Contractual, Statutory and General Insurance Code of Practice (GICOP) requirements are met Maintain timely communications with all stakeholders, giving clear and accurate advice or updates Participate in mentoring programs, as a Senior Member of the Loss Adjuster Team Experience/Qualifications Experience: 5+ experienc e within Property - major and complex loss, or Commercial, Liability, Construction and Engineering, or Strata Education & licensing: Associate of AICLA for 5+ years; ANZIIF fellowship or university degree or an equivalent international qualification Skills: expertise in full insurance claims lifecycle including the legislative framework, applicable codes and products, knowledge of administrative hearings and litigation processes Excellent written and verbal communication skills Strong organisational, negotiation and interpersonal skills Proficiency in preparing written reports Proficiency in using relevant software and systems for claims management and record keeping The Offer Immediate start Generous packages negotiated that may include vehicle allowance and bonus Incentives Work autonomously, with team and administrative support #J-18808-Ljbffr