Other Sydney Accommodation Other Job ID:6833 Update Job Description About Us Founded in 1999 and listed on NASDAQ in 2003 and HKEX in 2021, Trip.com Group is a leading global travel service provider comprising of Trip.com, Ctrip, Skyscanner, and Qunar. Across its platforms, Trip.com Group integrates travel resources from industry partners and helps travellers worldwide pursue the perfect trip with exceptional travel products and services. We have four Customer Service Centres for Trip.com established in Japan, Korea, the UK, and the Philippines, providing 24/7 customer service in 19 different languages. We have more than 30,000 employees scattered across 30 countries in Asia, Europe, the Americas, and Oceania, striving to expand our global markets and aiming to be the world’s leading and most trusted family of online travel brands that aspire to deliver the perfect trip at the best price for every traveller. In this Role, you’ll get to Support Market Managers in building and maintaining strong relationships with hotel partners by helping introduce Trip.com Group’s products, tools, and technology solutions. Assist in optimising hotel listings on the Trip.com platform, including room types, pricing, promotions, availability, and content, learning how data and technology drive commercial performance. Collaborate across teams to help resolve partner or customer issues and ensure a smooth end-to-end experience. Help manage partner communications, including assisting with invoicing queries and operational follow‑ups. Track and analyse key performance indicators (KPIs) to understand how partner performance, campaigns, and promotions impact bookings and customer satisfaction. Contribute to ad‑hoc projects related to market research, process improvement, or new initiatives within the Hotel team. What you’ll Need to Succeed Ambitious students or recent graduates interested in tech, travel, e‑commerce, marketing, or sales Strong communication skills and a willingness to work with internal teams and external partners Curious, proactive, and eager to learn in a fast‑growing global company Comfortable working with data, digital tools, and technology platforms Ability to thrive in a fast‑paced, collaborative environment Why Trip.com Group We offer a stage to unleash your full potential and drive global impact. As an international team, we embrace an open and inclusive culture that supports and respects team members in and out of the workplace. Everyone is on a trip, whether it's a career trip or a life trip. At Trip.com Group, you can define your own trip by setting a goal and celebrate your success by recognizing the progress you have made. What’s more? Our rapid business growth in global offers abundant career opportunities at various levels and in multiple functions Internal transfer is encouraged, and global job rotation program enable you to pursue a global career path and make global impact We provide learning opportunities to further your career in areas of leadership capability, soft skill and professional expertise. We encourage flexible work arrangement Have fun with company‑sponsored greetings and activities at holidays, birthdays, and colourful team events. #J-18808-Ljbffr