Lead a national nursing workforce. Drive performance, not just people. At Lumia Care, workforce performance directly impacts the quality, continuity and reliability of care across aged care, community and acute environments. We’re seeking a Head of Nursing Workforce to lead and optimise our national nursing agency operations, ensuring the right clinicians are deployed at the right time, at the right cost, with full compliance. This is a senior operational leadership role , focused on workforce performance, deployment and commercial outcomes. It is best suited to leaders with experience in high-volume, performance-driven workforce environments, rather than purely clinical leadership roles. This role is open to candidates based in Sydney, Melbourne, Brisbane or Adelaide , with national responsibility. Key Accountabilities Workforce Supply & Deployment Ensure reliable, responsive supply aligned to demand Maintain visibility of workforce availability and service gaps Drive national shift fulfilment and utilisation Operational Performance Own key metrics including fill rates, utilisation and cancellations Identify and resolve regional performance gaps Commercial Performance Manage workforce economics (cost vs billable rates, margin per shift) Support pricing and contract performance Balance service delivery with cost discipline Oversee pipeline strength and activation rates Align recruitment, onboarding and operations to reduce time to deploy Governance & Compliance Ensure full workforce compliance prior to deployment Oversee credentialing, audit readiness and clinical risk Maintain strong quality and safety standards Leadership Lead and develop workforce and operations leaders Build a culture of accountability and performance Standardise operating rhythms across regions What Success Looks Like Consistent workforce supply aligned to demand High fill rates and utilisation Strong margin and cost control Fully compliant, audit-ready workforce Clear performance visibility and insights Engaged, accountable teams What You Bring Experience Senior leadership in healthcare workforce, agency or large-scale staffing models Proven experience managing high-volume, multi-site operations Strong understanding of nursing workforce dynamics Capability Data-driven, able to translate metrics into action Strong commercial acumen Deep understanding of compliance and governance Able to operate strategically and execute effectively Leadership Builds clarity, accountability and consistency Comfortable leading in complex, fast-paced environments Balances performance with care quality and safety Qualifications Relevant tertiary qualification (healthcare, nursing, business or similar) Postgraduate qualifications highly regarded Why Lumia Care At Lumia Care, safe, person-centred care is not a statement, it is a system. This role offers the opportunity to shape how nursing workforce delivery operates at scale, directly influencing both client outcomes and organisational performance. Apply If you’re ready to lead a workforce function where performance, accountability and care outcomes are tightly connected, we’d welcome your application. #J-18808-Ljbffr