Job Description As the Conference and Events Sales Coordinator, your role involves collaborating with clients, suppliers, colleagues, and management to create memorable events. You will coordinate contracted conferences and events through the entire customer journey cycle, ensuring client satisfaction and repeat business. Respond to client enquiries and contact clients to determine their meeting and event needs. Perform daily and weekly administrative duties, including distribution of event orders, final numbers, and change log reports. Assist in the formulation of quotations for conference proposals—covering venue, function, menu, and accommodation costs. Organise the entire conference activity and events from confirmation to post‑event follow‑up, ensuring client satisfaction. Develop and maintain effective relationships with clients and meeting managers to promote customer satisfaction and repeat business. Qualifications To be successful in this role you will have a proven track record of performance, as well as: Knowledge of OPERA, Delphi systems (desirable). Outstanding service, providing the real deal to clients. Strong administration and coordination skills, especially regarding deadlines. Strong knowledge of Microsoft Office suite (essential). Hotel experience or hospitality training in Conference & Events / Sales & Marketing highly regarded. The ability to find the “yes” in every situation, excellent attention to detail and great customer service skills. Excellent communication skills and a professional telephone manner. A friendly, outgoing personality and a high standard of personal presentation. Excellent attention to detail. Benefits We provide duty meals, staff parking, benefits and discounts in over 100 countries with Accor. EEO Statement Diversity & Inclusion for Accor means welcoming each and everyone and respecting their differences by giving priority only to qualities and skills in extending employment and development opportunities. Our ambition is to provide meaningful employment, a warm and welcoming culture, excellent working conditions and to promote the development of all people, including those with disabilities. #J-18808-Ljbffr